Many families worry about how they will care for an elderly relative, an adult with a disability, or their special needs child after they are unable to do so themselves.
How we work is determined by how each individual functions in their environment. Our process typically starts with an assessment to understand the specific client’s situation if we aren’t assisting with future planning. We must comprehend the client’s level of functioning, current social support system, medical requirements, medication regimen, and healthcare providers. In the assessment process, the patient is interviewed, pertinent medical records are gathered, a personalized action plan is created, and the options are discussed with all parties involved in the patient’s care.
A Life Management Advocacy Plan (LMAP) is created through our assessment process based on individual circumstances. Depending on the individual’s particular needs, we utilize a variety of assessment tools, and we continue to evaluate the fundamental needs as we continue to provide support for the individual’s situation. The Life Management Advocacy Plan (LMAP) is revised at least once a year after consultation with the client, their family, and any other professionals engaged in their care.
Families most frequently contact us for assistance with one or more of the following activities:
- Medical or Disability Advocacy, Medication, Health & Wellness and Disability, Medical Power of Attorney
- Planning for Dignity to handle care concerns in pre-retirement planning
- Psychosocial and cognitive supervision and support
- Financial- Daily Money Management/Routine Bill Payment, Durable Power of Attorney
- Environmental Areas, Housing, Safety, Mobility and Modifications
- Legal – Supporting your own lawyer in legal matters
- Crisis Intervention or Hospital Discharge Planning
When You Work With Us, You Can Expect:
- A reliable, trustworthy, and professional presence —By being a dependable presence in both good and bad times, we strive to support your best interests, foster trust, interconnection, and confidence.
- Confidentiality — We strive to gain your trust. We are aware that we are involved in some of your life’s most private matters. We go above and beyond to protect your privacy and confidentiality.
- Result-oriented innovation — Healthcare service providers often concentrate on how they’ve always done things. Many providers want you to fit into the way they do things. Unfortunately, they don’t always provide what customers want or expect. Our Eastern Pennsylvania IKOR team is renowned for producing outcomes via innovation in both our work and our programs. We customize our services to fit your unique wants and situation.
- Personal and organizational accountability — We make an effort to create a work environment that is transparent and accountable to you, your family, and our referral sources. Our invoices, notes, and conversations are precise, comprehensive, and transparent thanks to our web-based Datikor 2.0 system.
- Collaboration — We strive to use the combined genius of our team and yours. We work to resolve disputes amicably and to encourage cooperation among all parties.
- Commitment to your best interest — A fiduciary standard of care is something we support. We collaborate with anyone else you name while putting your interests first at all times.
FAQs By Our Family Customers
Your loved one’s accountant handles taxes and bookkeeping, while their financial advisor manages their investments. Their attorney handles legal matters and assists in deciding on power of attorney concerns as well as how your legacy and Will–related assets are allocated after death. We collaborate with your family, PCP, and specialists. Our priority is to address care and wellness in order to assist your loved one in medical and care–related areas. We assist them in finding purpose and maintaining their dignity as they age. We understand how they perform in their living environment, their medical concerns, medications: are they getting what they need socially, what is going on cognitively, and how is their mental health?
We learn about how you function in your environment. We work hard to develop a program that is unique to our clients and their families. We strive to make care systems work in the best interests of our clients. We normally begin with an examination to learn about your loved one’s medical and care–related requirements. We establish short and long-term goals to assist in any area of care. To lessen the likelihood of a crisis, we conduct an assessment to identify areas where your loved one may be vulnerable. We have a menu of services and programs that are tailored to our clients’ specific needs, and we can help anticipate future needs both before and after the assessment. In our no-cost consultations with our customers and their families, we are transparent and comprehensive in discussing price. We work hard to keep your costs as low as possible for budget–conscious customers. We aim to add value by lowering risk and improving quality of life. When the issue is complex, crisis work can become costly. That is why bringing us in early to mitigate risks is always the best option.
An RN patient advocate conducts the assessment, going through a detailed checklist to get a true overview of your life. The RN Advocate collects information from you, and compiles a 10–30 page report on you. They search for areas where you are vulnerable now or in the future as they write the assessment, and they set goals to prevent crises. The RN Advocate then discusses their ideas with our mental health social services team in order to address concerns with cognition and mental health. When there are issues with bill payment, estate planning, or power of attorney, we call in our team of financial advocates.
Depending on what transpires and how your family chooses to engage us, we may attend medical and care-related appointments, show up at the hospital to address any concerns, and assist with discharge planning. In order to become experts on your care, wellbeing, and advocacy for your dignity and best interests in every circumstance, we anticipate your needs in every interaction on your behalf. Because we can help you make the most of your money when we understand your financial situation, you can make decisions that are based on your financial objectives rather than just how things feel emotionally. We determine your level of care and your preferences if you need to move into a care facility, and then we search for a facility that can accommodate both your financial needs and your care requirements. Then, using your Medicare, Medicaid, or long-term care insurance benefits to your advantage, we provide oversight and support through various levels of care.
We strive to be flexible, and we tailor our services to each client’s needs and individual situation. With everyone involved, we establish a relationship and adapt the process to the client’s needs and the family’s wishes. Based on their needs and preferences, we connect with family and professionals and maintain thorough records of our interactions with them. We communicate by text, email, fax, and logins to our private systems. The caseloads of the employees are kept in check to allow for effective interactions and communication that satisfy the informational needs of the clients and their families.